FAQ Automation
Instant, accurate answers on check-in times, amenities, directions, house rules and pricing — no guest left waiting on a reply.
AI Agency · Intelligence in Motion
WhatsApp AI agents that answer guest questions instantly and book straight into your calendar — so your hospitality business never misses an enquiry, day or night.
What we build
We train and run the agent for you — on your property's real FAQs, room and service details, and booking rules.
Instant, accurate answers on check-in times, amenities, directions, house rules and pricing — no guest left waiting on a reply.
Guests book, reschedule and confirm right inside the chat — synced straight to your calendar, with no double-bookings.
Always-on presence on the channel your guests already use — multilingual, and never off the clock.
Anything the agent can't resolve routes straight to a real person — full conversation history attached, nothing repeated.
How it works
Three steps from "we get too many WhatsApp messages" to a calendar that fills itself.
Link your WhatsApp Business number. We train the agent on your FAQs, room or service details, pricing and booking rules.
See exactly what guests ask and where they drop off, so you know what to fix on your website, pricing or availability.
Confirmed bookings land straight in your calendar. The agent keeps improving as it handles more real conversations.
Who we are
vertaflow.ai is a South African AI automation agency focused on one problem: hospitality and events businesses lose bookings to slow replies. We build WhatsApp AI agents that answer guest questions the moment they're asked, and book them straight onto your calendar.
Based in Pretoria, we work hands-on with each property to train the agent on real FAQs and real booking rules — not a generic script.
Get started
Book a free 20-minute call. We'll show you a working agent trained on your property before you commit to anything.
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Contact
Whether it's a guesthouse, hotel, or events venue — send a note and we'll reply within one business day.