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For South African service businesses

Every missed call is a R1,500–⁠R25,000 job going to your competitor.

When you can’t pick up, Vertaflow replies on WhatsApp within seconds, answers their questions and books the job into your Google Calendar.

  • Free 14-day pilot
  • Free setup
  • Only 5 spots

POPIA-compliant · No contract

Built for owner-run businesses that live off calls and WhatsApp

  • Aircon and HVAC
  • Plumbing
  • Electrical
  • Solar
  • Pool
  • Salons and med spas

How it works

From missed call to booked job.

You’re on a roof, under a sink or at a DB board. Vertaflow answers for you.

  1. 01

    You can’t pick up

    You’re busy on a job, driving, or it’s after hours. The phone rings out.

  2. 02

    They get a WhatsApp within seconds

    A friendly message from your business, before they phone the next company on Google.

  3. 03

    It answers and books

    It answers the simple questions with answers you approve, and books the job into your Google Calendar.

  4. 04

    You get the job

    You get a WhatsApp with the details. Anything urgent comes straight to you.

And it keeps working

  • Follows up your quotes

    Quotes that went quiet get a polite nudge until you get a yes or a no.

  • Brings old customers back

    Past customers get a message when their service is due, with a link to book.

WhatsAppDemo data · example conversation

Missed call · 14:14

  • Your business: Hi, this is [Your Business]. Sorry we missed your call! Is it a repair, a service or a new installation? You can also book a time here: [link]
  • Customer: Aircon is blowing warm air. Can someone come today?
  • Your business: We can come today between 16:00 and 18:00, or tomorrow at 08:00. Which suits you?
  • Customer: Today 16:00–18:00 please
  • Your business: Booked! We’ll WhatsApp you when the technician is on the way.

Founding clients

Free 14-day pilot — 5 spots.

We’re looking for five South African businesses to run Vertaflow on their real calls first.

What you get

  • Free setup. We build it, write the messages with you and connect your Google Calendar.
  • A free 14-day pilot on your real calls.
  • If it hasn’t won back at least 3 leads by day 14 (missed callers who reply and ask for a quote or a booking), we switch it off and you owe nothing.
  • After the pilot: R3,500/month. Price locked for 6 months. Cancel any month, no contract.

What we ask in return

  • Honest feedback, good and bad.
  • A short testimonial, if it works for you.
  • Permission to share anonymised results.

Pricing

One price. In rand.

Founding rate

R3,500/month

After your free 14-day pilot.

Price locked for 6 months. Cancel any month. No contract.

  • A WhatsApp reply to every missed caller within seconds
  • Answers questions and books into your Google Calendar
  • Quote follow-ups until you get a yes or a no
  • Messages to old customers when their service is due
  • Setup and message writing done for you
  • A monthly report and improvements

Our other work

Automation we’ve shipped.

Vertaflow’s missed-call system is new, so we don’t have missed-call results to show yet. That’s what the pilot is for. Here’s a South African store we automated.

Online store build · not a missed-call result

A store that runs itself.

We built Proudly Meerkat an online store where orders, payments, delivery of the guides and follow-up emails all happen on their own.

  • 12

    extra sales in the first two weeks

  • 2

    deals with businesses that found them through the site

Vertaflow built our store so it runs without us. Orders, payments and the guides go out on their own, and in the first two weeks it brought in twelve extra sales and two deals with businesses. I spend my time on the guides now, not on admin.
HenriOwner and founder, Proudly Meerkat · Store build

Two South African founders

You deal with Dian and Altus directly, never a call centre. AI replies 24/7. We respond within 2 business hours.

Questions from SA owners.

Will it sound like a robot?

No. Messages are short, written with you in your business’s voice, and you approve every one before it goes live. When a customer needs you, it hands the chat over.

Do I need new software?

No. It books into your Google Calendar. If you use something else to manage jobs, tell us on the audit call and we’ll work around it.

What if a customer wants to talk to me?

They just say so, and the chat comes straight to you with everything they’ve said so far. Anything urgent is flagged to you right away.

How fast is setup?

Live within 7 days of a 30-minute call. You tell us your services, your area and the prices you’re happy to share; we write the messages and you approve them.

What happens after the pilot?

If it won back at least 3 leads and you want to keep it, it’s R3,500/month with the price locked for 6 months. Cancel any month, no contract. If it didn’t, we switch it off and you owe nothing.

Is it POPIA-compliant?

Yes. We only message people who contacted you or are already your customers, only use the details the messages need, never sell or share them, and every message has an easy opt-out.

Which businesses is it for?

Owner-run service businesses that live off calls and WhatsApp: aircon and HVAC, plumbing, electrical, solar, pool, salons and med spas.

Want one of the 5 spots?

Send Dian a WhatsApp, or book a free missed-call audit and we’ll show you what missed calls are costing you.

POPIA-compliant · No contract

Get your free missed-call audit.

Leave your email and tell us about your business. Our team responds within 2 business hours with times for a free 30-minute audit call.

No spam. Just one reply from a founder.